Nifty Driver

Terms of Service

Last updated: 23 October 2026

The agreement between you and Nifty Driver when you use the website or the app, whether you post jobs, book taxis, or drive. Written in plain English so you can actually read it.

1. These terms

These are the terms between you and Nifty Driver Limited (company number 733767), 33 Brookdale Way, Swords, Dublin, Ireland, K67 W3P0, for the niftydriver.com website and the Nifty Driver app. The app has two sides: Nifty Driver, where customers post van, courier, removals and logistics jobs and drivers quote for them, and Nifty Taxi, where passengers book licensed taxis.
By creating an account or using the website or app you agree to these terms. If you do not agree, please do not use them. You must be 18 or over to have an account.
How we handle your information is covered by our privacy policy, which is part of these terms.

2. What Nifty Driver is, and is not

Nifty Driver is a marketplace. It connects people who need something moved, or a taxi, with independent drivers who do that work. We provide the website, the app, matching, messaging, document checks and payment tools.
  • Drivers are independent. They are not our employees, agents or partners, and they decide when to work and which jobs and rides to take. They are responsible for their own tax, PRSI, insurance and costs.
  • We do not provide transport ourselves. The agreement for a job or a ride is between the customer or passenger and the driver. We are not a party to it.
  • We cannot promise a driver will be available, or that a job will get quotes.
  • We check drivers’ documents before they can work (section 5), but we cannot guarantee every statement a user makes. Customers should take the normal care they would with any tradesperson, and passengers should check the car and registration match the app before getting in.

3. Your account

  • Give true, current details and keep them up to date. One account per person; a business may have an account in its name.
  • Keep your password to yourself and tell us straight away if you think someone else is using your account.
  • You are responsible for what is done with your account.
  • You can delete your account at any time in the app, under Account → Delete account, or as described on the Delete account page.

4. Customers and passengers

Posting a job
  • Describe the job honestly: what, where, when, and anything a driver needs to know, such as stairs, parking or fragile items. Nothing illegal, dangerous or hazardous without the driver’s clear agreement.
  • Quotes are the driver’s price for the job as described. If the job turns out to be different, the driver may ask to agree a new price before starting.
  • When you choose a driver, you agree to pay their quoted price for the job. Pay the driver as agreed; where in-app card payment is offered, we take the payment on the driver’s behalf.
  • If you need to cancel, tell the driver as early as you can. A driver who has set out or turned down other work may ask for a reasonable cancellation charge, which you agree between you.
Booking a taxi
  • Fares follow the National Transport Authority’s taxi meter, plus the NTA booking fee of €3 for a taxi booked by app, which goes to the driver in full. The range shown before you book is an estimate; the meter decides the fare.
  • A priority tip is optional and goes to the driver in full.
  • Your driver needs the four-digit start code shown in your app to start the trip. Give it only to the driver whose name, car and registration match the app.
  • You can cancel before the driver arrives. During our launch there is no cancellation charge; if we introduce one later we will say so in the app before you book.
  • If you damage or soil the driver’s car you may be asked to pay a cleaning charge, up to the maximum the NTA allows (currently €140).
  • If you book for someone else, you are responsible for the booking and the fare. They receive a tracking link and the start code by text; make sure they are happy to be contacted.
  • Safe-Drop is a safety aid, not an emergency service. If a check is missed we email your trusted contacts; we never call the emergency services for you. In an emergency, call 112.
Reviews and blocks
After a trip you can rate the driver Good or Bad, add tags and a comment, and choose never to be matched with that driver again. Be fair and honest; comments are read only by our team.

5. Drivers

Who can drive
  • You must be 21 or over, hold the licences and insurance the law requires for the work you do, and be entitled to work in Ireland or the UK.
  • Nifty Taxi is in Ireland only for now. To drive with it you must hold a current SPSV driver licence and a licensed SPSV vehicle. Hire-and-reward insurance is required.
  • Upload the documents we ask for and keep them current. A person on our team checks them. We may pause taxi work while a document is missing, expired or under review, and we may ask to see originals.
  • Tell us within 7 days of any change that affects your right to drive, such as a licence suspension, a conviction or a health condition.
How you work
  • You choose when to go online and which jobs and ride requests to accept. Accepting and then cancelling repeatedly lowers your priority for future requests.
  • On a taxi ride, start the meter and enter the passenger’s start code before setting off; the fare is what the meter says. Never take a ride off the app to avoid the record of it.
  • Treat passengers and customers with respect and keep your vehicle clean, safe and roadworthy. Reports of misconduct are reviewed and can lead to suspension.
  • You may not take a job or customer you met through Nifty Driver off the platform to avoid our fees.
Fees
  • Nifty Taxi: free for your first 12 months (one free year per taxi licence), then €99 a month. We take no commission on fares: what the meter says is yours.
  • Nifty Driver jobs, pay as you go: 7.5% of the price of a posted job you win; 10% of the price to unlock a customer’s direct request; €5 to see the other quotes on a job.
  • Nifty Driver Turbo: €70 a month, first month free. No fees on jobs, new jobs 10 minutes early, and the Verified Pro badge.
  • We may change fees with at least 30 days’ notice in the app or by email; changes apply to work after the notice period.
  • You are responsible for your own tax and PRSI on what you earn.

6. Payments and subscriptions

  • Payments are processed by Stripe. We never see or store full card numbers.
  • Website payments (Turbo, job bookings and unlocking a direct request) are taken when you confirm. In the app, when card payment for taxi fares is switched on, the fare is charged to the passenger’s card at the end of the trip and a receipt appears in the app; until then, passengers pay the driver as they would any taxi.
  • Subscriptions (Turbo, and Nifty Taxi after the free year) renew monthly until you cancel. Cancel any time in the app or on the website; you keep access to the end of the period you have paid for.
  • If you are a consumer you have 14 days to change your mind about a new subscription: in Ireland under the Consumer Rights Act 2022, and in the UK under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you have used the service in that time, we may deduct an amount for the use you had.
  • If something you paid for did not work as it should, email us and we will put it right or refund you.

7. Using Nifty Driver properly

You agree not to:
  • Use the service for anything illegal, or to harass, threaten or discriminate against anyone.
  • Create fake accounts, use bots, scrape the website or app, or try to get around the bot check, login limits or our fees.
  • Post false jobs, false reviews or false documents.
  • Share another person’s details beyond what the job or ride needs.
  • Copy, sell or reverse-engineer any part of the website or app.

8. Our responsibility to you

  • Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit. If you are a consumer, your statutory rights are not affected, including under the Consumer Rights Act 2022 in Ireland and the Consumer Rights Act 2015 in the UK.
  • Because the job or ride is between you and the driver, we are not responsible for what a driver or a customer does or fails to do, for the condition of goods or vehicles, or for loss caused by a late or missed job or ride.
  • We work to keep the service running, but it may be interrupted for maintenance, faults or events outside our control, and we are not responsible for loss caused by that.
  • For business users, our total responsibility for any claim is limited to the fees that business paid us in the 12 months before the claim.

9. Suspending or closing an account

We may suspend or close an account, or refuse a job or ride, if these terms are broken, if a driver’s documents lapse, if we receive a credible safety report, if the law requires it, or if an account is not used for a long time. Where we can, we will tell you why and how to respond. You can close your own account at any time.

10. Our content

The website, the app, our name, logo and designs belong to Nifty Driver Limited or our licensors. You may use them only to use the service. Content you post, such as a job description, stays yours; you give us permission to show it to the people the service needs to show it to.

11. Changes to these terms

We may update these terms. For changes that affect you we will give notice in the app or by email before they take effect, and the date at the top of this page will change. Using the service after that date means you accept the new terms.

12. Law and disputes

Irish law applies to these terms, and the Irish courts have jurisdiction. If you live elsewhere in the EU as a consumer, you keep the protection of your own country’s law and may bring a claim in your own courts. If you live in the UK as a consumer, you keep the protection of the law of the part of the UK where you live (England and Wales, Scotland, or Northern Ireland), and you may bring a claim in the courts there. If you have a problem, email us first and we will try to sort it out; consumers in Ireland can also contact the Competition and Consumer Protection Commission.

13. Contact us

Nifty Driver Limited, 33 Brookdale Way, Swords, Dublin, Ireland, K67 W3P0. Email support@niftydriver.com.